With Trusty Tails, our technology allows YOU a secure website to:
Request Service or Request Cancellations or Update Existing Service Requests
- Receive Automatic Email Confirmations
- Review Your My Schedule page at anytime for current status of any visit
- Update all information within your Client Profile at anytime
- Have Pet Profile for each individual pet and upload a profile picture
- Receive Pet Care Journals with a complete rundown of visits with GPS Time Stamped Notes and Photos directly from your sitter
- Have Direct Sitter Communication through our internal Messaging System
- Update Credit Card information
- Review and Pay Invoices.
Our secure technology allows OUR STAFF to:
- Have a password protected account
- Access client and pet profiles electronically via their smart phone
- Communicate directly with clients about their pets via pet notes and journals and messaging system.
How Do You Get Started?
1.) Register by filling out your information and adding profiles for each of your pets. Complete profiles are of the utmost importance so we can provide the best pet care possible.
2.) We will email you our Welcome to Trusty Tails letter.
3.) Login, go to My Schedule, and create the visits that you need for your dog or cat. You can also schedule a Meet & Greet.
4.) We will receive an alert of your schedule request and will assign your sitter or walker and accept your appointment.
5.) We will email you a confirmation.
6.) You’re all set! We’ll see your pet soon!